Taxes, Pricing and Availability:

Rest assured that your getting the best deal with our everyday low prices. Check out our price match policy, the latest tax information and product availability. And we offering 30 days money back guarantee if you not satisfied!

Payment Terms:

All direct payment gateways adhere to the standards set by Paypal, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. We do not store or have access to your credit card details. And we have right to refuse any payment seems like suspicious or indicate as fraudulent. Paypal requirements help ensure the secure handling of credit card information by our store and its service providers.

Your payment for this purchase is processed securely by PayPal.

Some of the ways that PayPal keeps your information secure:

  • We don't share your financial information with the merchant.
  • We use industry-leading encryption and fraud prevention tools.
  • We send you a confirmation email when you make a payment.Security for buyers if using Paypal

Please note:

  • If you dont have paypal account or your paypal account not verified, kindly contact us before placing order.
  • Please follow and complete all payment checkout instruction.
  • Billing address and Shipping address must be match if using Paypal payment.
  • Ship to Paypal confirmed address is our priority.
  • If any update regarding shipping address, contact us by email immediately.
  • Shipment usually done in 24-48 hours after payment complete (except weekend and national holiday).
  • If you unable to complete checkout process /error when checkout, please clear your browser's cookies and try again.
  • If you dont find any payment available to your country, please email us immediately.

Delivery Terms:

Delivery within 24-48 hours after order placed. We offers a variety of shipping options to meet your needs. Whether its standard shipping, or economy shipping, your package will arrive on time and in perfect condition.
And depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Our shipping is painless and simple.  All orders ship within 48 hours when placed Monday through Thursday.  Orders placed on Friday will ship next business day. Orders that ship to an address other than your billing address will be subject to further verification and may not ship within 48 hrs. Once you make your order you can track the progress of your package using the tracking number that we will provide upon shipping your order. Weekend purchases we will ship the following Monday. Orders are NOT shipped or delivered on Saturday or Sunday. If you purchase something on Friday the order will be shipped within 48 hrs of the following business day.

International Shipping Policy

We ship worldwide! We work with various companies to ensure that you get the best rate possible for your international shipping needs. Contact us to get specific rate quotes. Due to the rise of credit card fraud and PayPal fraud, we can only accept wire payments for international orders.  If you are an international customer, please contact us at info@dronesplanet.co.uk with what you would like to order. 

Please provide your shipping address and full company name and contact information.  We will then get you a quote including shipping charges. we will always declare the actual value of the product ordered. 

We will never be responsible for any such costs incurred through international shipping. We reserves the right to use and or change the shipping method chosen or requested. International Purchasers accept responsibly and understand that there could be delays, holds, and other problems encountered as shipment passes through their customs. We are not Liable or responsible for any problems incurred through shipping international orders. Customs Clearance varies from country to country. Purchaser should plan ahead for any such delays along with any Fees or costs that could occur through receiving an order through their customs.

Warranty Terms:

Because we are an authorized retailer, you receive the full manufacturer’s warranty. And all products are sold and cover with difference warranty model. Warranty covers full parts and labor on all internal hardware failure, as well as the extra added benefit of accidental damage protection. Our Protection Plan is designed to budget against repairs, no matter how many times your product needs service, we will repair it free of charge.

If you're using drones professionally or for fun, then you're probably aware that accidents happen. If for any reason your device sustains impact or liquid damage - rest assured - you are covered with CPS! Having a full drone warranty plan gives you total peace of mind.

Coverage Details are:

Full International/Worldwide Coverage
Covers Impact Damage & Malfunctions
Covers Drone & Remote Control
Covers Liquid Damage
100% Comprehensive Parts & Labor Protection
Unlimited Claims
Contracts start on Date of Purchase
Only Accidental Coverage available
Deductibles apply - GBP 100.00-GBP 250.00
Lost/Stolen products are not covered
Does not cover detachable/optional camera
Only covers what originally comes with Drone
Must have all original parts/pieces when filing a claim. Missing items will not be replaced or covered

Exchange & Returns:

If you are not 100% satisfied with your purchase, use our simple online return process to return it within 30 days(some restrictions apply). All returned or exchanged items must be in their original box and include packing material, manuals, and all accessories

Always use a safe and reliable shipping method to return your merchadise with a tracking number for your package. And please do not return any merchandise without RMA number. Contact us to request your RMA number.

Drone Repairs:

Our extensive repair services range includes drones damaged by crashes, operator failures, damaged gimbal, GPS failures, compass faults,cracked shells, faulty motors, weather conditions and others. 

Contact us today to discuss your repair and how we can help. We will respond immediately, often within minutes!